Cookies consist of information sent by a web server to a web browser, and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server.
We use session cookies on the website. Session cookies will be deleted from your computer when you close your browser. We will use the session cookies for the following purposes: to keep track of you whilst you navigate the website, and to keep track of the contents of your shopping cart.
We use persistent cookies on the website. Persistent cookies will remain stored on your computer until deleted, or until they reach their specified expiry dates. We will use the persistent cookies for the following purposes: to enable our website to recognise you when you visit, and to remember your preferences relating to the use of our website.
We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.
Partner: Google Analytics
Name of Cookie: _ga, _gid
Why we use it: We use Google Analytics to analyse the use of this website. Google Analytics generates statistical and other information about website use by means of cookies, which are stored on users' computers. The information generated relating to our website is used to create reports about the use of the website. Google will store this information.
For more information: tp://www.google.com/privacypolicy.html
Partner: Google Adverts
Name of Cookie: _gat
Why we use it: Used by Google Ads to report a website visitor's actions after viewing or clicking one of the PPC and Remarketings adverts with the purpose of measuring the effect and reach of an advert placed on Google when customers are looking for our website, store or looking to buy fabrics online.
For more information: https://policies.google.com/technologies/types?hl=en
Name of Cookie: _zlcstore
Why we use it: Used by Mailchimp to understand the efficiency and effect of our Email Marketing Campaigns which are sent out weekly to our customer subscriber base who have opted in to receive these marketing emails.
For more information: https://mailchimp.com/legal/privacy/
Name of Cookie: __cf_bm
Why we use it: We use Zendesk to facilitate livechat to assist customer in real time and at the start of the chat, we ask customers to fill in their name, email and phone number (some fields are optional)
For more information: https://www.zendesk.com/company/customers-partners/privacy-policy/
Name of Cookie: _fbp, fr
Why we use it: We use Facebook cookies so our customers can use the Facebook Share buttons, and as we sometimes like to use Facebook advertising.
For more information: https://www.facebook.com/policies/cookies/
Name of Cookie: _iga, ig
Why we use it: We use Instagram cookies so our customers can have the best experience when viewing our Instagram channels and we can measure the effect and reach of our Instagram advertising campaigns.
For more information: https://help.instagram.com/519522125107875
Name of Cookie: n/a
Why we use it: We use the Pinterest cookie for customer insight, usage and conversion measurement.
For more information: https://policy.pinterest.com/en-gb/cookies
Partner: Cloudflare Inc
Name of Cookie: _cfruid, _cfduid
Why we use it: We use the Cloudflare cookie to assess traffic that makes a request on our website - this protects our website against any potential malicious activity or attacks and ensures ourcustomers have the best possible experience when visiting our website. The information collected is encrypted and does not include confidential data. Once the assessment is complete, the data is no longer required and does not get stored.
For more information: https://developers.cloudflare.com/
Name of Cookie: _hjTLDTest, _hjDonePolls
Why we use it: We use the Hotjar cookie from time to time to better understand how costomers navigate our website and to determine whether there is a way of improving the customer journey. We also use hotjar to run customer questionaires and polls. Once the assessment is complete, the data is no longer required and does not get stored.
For more information: https://help.hotjar.com/hc/en-us/articles/115011789248-Hotjar-Cookies